ResolveCart AI

Every repetitive ticket, handled end-to-end.

ResolveCart AI resolves the post-purchase questions that drown most Shopify support teams — automatically, accurately, and securely.

What we resolve

One platform. Every post-purchase question.

Order tracking
Real-time tracking pulled from Shopify + carrier APIs.
Shipping questions
Delivery windows, methods, and cost calculations.
Return eligibility
Policy-aware replies and one-click return labels.
Exchange requests
Handles swap sizing, inventory checks, and new shipments.
Refund status
Looks up payment status and explains timing clearly.
Product questions
Answers grounded in your product catalog + FAQs.
Address changes before fulfillment
Updates shipping addresses before the order ships.
Cancellation requests before fulfillment
Cancels eligible orders and processes refunds automatically.
Resolution dashboard

Outcomes you can put in a board deck.

Every metric maps to your bottom line: hours your team gets back, dollars saved, and happier customers.

Fewer repetitive tickets
Cut WISMO and refund-status volume by up to 70%.
Faster customer responses
Average reply in 12 seconds, 24/7 — no queue, no waiting.
Lower support costs
Handle 3–5x more volume without adding headcount.
Fewer unnecessary escalations
Only ambiguous or high-value tickets reach your team.
Better post-purchase experience
Proactive, accurate answers turn anxious buyers into repeat customers.
1,284
Tickets resolved by AI
186
Escalated to human
12s
Avg response time
214h
Hours saved
$3,420
Est. cost saved
4.7 / 5
CSAT score
Resolution rate
78%resolved without a human
Native Shopify integration

Built natively for Shopify. Live in 2 minutes.

One-click install. We securely sync the data the AI needs to answer accurately — and nothing it doesn't.

Orders & tracking
Live order status, fulfillment, and carrier tracking.
Customer history
Lifetime value, past orders, and previous tickets.
Products & inventory
Variants, stock, and product pages for FAQs.
Refunds & returns
Issue refunds and create return labels directly.
SOC 2 Type II GDPR compliant Shopify Plus ready Never trains on your data
Before & after

What changes the day you turn it on.

Before ResolveCart AI

Your team is buried in repetitive tickets.

  • Hours spent on "where is my order?" every day.
  • 4+ hour first-reply times, customers re-emailing.
  • Refund-status questions interrupting real conversations.
  • Hiring another agent every time you scale.
After ResolveCart AI

Repetitive tickets resolve themselves.

  • 78% of post-purchase tickets resolved without a human.
  • 12-second average first reply, 24/7.
  • Your team only sees tickets that genuinely need a human.
  • Scale support volume 3–5× without new headcount.

Ready to resolve tickets automatically?

Connect your Shopify store, upload your policies, and resolve your first ticket in under 10 minutes.