One-click install from the Shopify App Store. We sync orders, tracking, customers, and refunds automatically.
Drop in your shipping, returns, and refund policies. The AI reads them in seconds and grounds every answer in your rules.
Set escalation rules and watch tickets resolve themselves — with full transparency and human oversight when needed.
Every brand starts in shadow mode. The AI drafts replies on real tickets so you can review accuracy and tone. Flip automation on only when you are confident — per ticket type, per channel, or all at once.
ResolveCart AI never guesses. When a ticket is ambiguous, high-value, or emotionally charged, it routes to your team with full context.