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Plans for Shopify brands

Choose the plan that fits your support volume.

ResolveCart AI helps Shopify brands answer verified order-tracking questions with live order data from a connected store, handle supported policy questions, and escalate anything it can't verify.

July 4 Sale — 50% Off ResolveCart AIUse code CART50 at checkout. Enter CART50 at Stripe checkout to claim your discount.

Starter

$99/month

For smaller Shopify brands getting started with AI support automation.

  • 500 AI-resolved tickets / month
  • Live Shopify order lookup
  • Storefront widget
  • Policy & FAQ answers (when knowledge base is configured)
  • Email support

Growth

Most Popular
$299/month

For growing Shopify brands with steady support volume.

  • Everything in Starter
  • 2,000 AI-resolved tickets / month
  • Higher support volume
  • Best for teams actively reducing repetitive support tickets
  • Priority email support

Scale

Contact us

For higher-volume Shopify brands that need more support, higher limits, and advanced setup.

  • Everything in Growth
  • Custom AI-resolved ticket volume
  • Priority support
  • Advanced onboarding assistance
  • Custom workflow planning
  • Higher-volume storefront support

Scale is available for high-volume teams that need custom limits, onboarding help, or advanced support workflows.

An AI-resolved ticket is only counted when ResolveCart AI answers using verified Shopify order data from your connected store or supported knowledge base content. Captured support requests and escalated conversations do not count as AI-resolved tickets.

ResolveCart AI answers verified order-tracking questions using live order data from your connected Shopify store. Returns, refunds, cancellations, and anything it can't verify are escalated to your team.

Frequently asked

What counts as an AI-resolved ticket?
An AI-resolved ticket is only counted when ResolveCart AI answers the customer using verified Shopify order data from your connected store or supported knowledge base content. Captured support requests and escalated conversations do not count as AI-resolved tickets.
Do I pay per ticket or per resolution?
Per AI-resolved ticket. If a request is escalated to your team or only captured as a support request, you don't pay for it.
What can ResolveCart AI answer automatically?
Verified order-tracking questions using live order data from your connected Shopify store, plus supported policy and FAQ questions from your knowledge base. Returns, refunds, cancellations, address changes, and anything it can't verify are escalated to your team.
What happens if I exceed my plan?
We'll alert you and let you upgrade or talk to us about a Scale plan.
Can I cancel anytime?
Yes. No contracts. No setup fees. Cancel any month.
Which Shopify plans are supported?
Any Shopify plan, including Basic. We work best for brands with repetitive order-tracking questions.